Privacy Statement

This privacy statement applies to the website https://hub.tetraeder.solar/ and its subpages (hereinafter referred to as the "Service").

Publisher of the Service (hereinafter referred to as "Publisher"):
tetraeder.solar gmbh
Am Kai 22
44263 Dortmund
Germany
AG Dortmund, HRB 22530
The Publisher's entire privacy statement as well as information on the data protection officer can be viewed under https://tetraeder.solar/datenschutz.

Service provider (hereinafter referred to as "tetraeder"):
tetraeder.solar gmbh
Am Kai 22
44263 Dortmund
Germany
Commercial register: AG Dortmund, HRB 22530


Purpose of the Service: The purpose of this Service and of data processing is to provide information on the suitability of buildings and to determine the economic efficiency of the potential system. The data processing is carried out on the basis of a service contract between the Publisher and tetraeder.

Scope and general information on data protection

The protection of your personal data is important to the Publisher and tetraeder. Therefore, the Publisher and tetraeder provide information below on the handling of your data and tetraeder’s data protection policy.

As a company governed by private law, with its registered office in Dortmund, Germany, tetraeder is subject to the provisions of the German Federal Data Protection Act (BDSG) and of the Telemedia Act (TMG), as well as the of GDPR of the European Union (Regulation of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data, on the free movement of such data and the repeal of Directive 95/46/EC).

tetraeder provides a privacy statement for further information. This privacy statement can be viewed at: http://tet4.de/bsf (PDF file). The privacy statement can be downloaded as a text file at: http://tet4.de/nqh.

The cross-references (links) to privacy statements and other websites within this website are checked, changed, supplemented or deleted at irregular intervals. Should you have any questions or comments on the links, please contact tetraeder’s general data protection department at datenschutz@tetraeder.com.

If you have noticed any errors or incorrect statements, please contact tetraeder’s data protection officer at datenschutzbeauftragter@tetraeder.com. tetraeder will acknowledge receipt of your comments on data protection and will process it promptly.

Browser software data

The Internet is a global area of electronic communication. Standardised protocols have been developed to make this available to all devices connected to the Internet. A protocol in the information technology context manages the electronic communication between the computers involved and is responsible, among other things, for the security of this communication. In addition, your browser software transmits various information about this and the operating system of the device you are using. The following incomplete list should give you an idea of the information transmitted:

  • Date and time of access
  • IP address (e.g. 192.168.0.2)
  • Location generated from the IP address (e.g. Frankfurt)
  • Internet service provider derived from the IP address (e.g. Deutsche Telekom AG)
  • Possibility of storing cookies and retrieving them
  • Duration of the HTTP session
  • The referer entry, i.e. from which website the currently loaded website was accessed
  • The user agent, i.e. information about your system in use (e.g. Mozilla/5.0 (Windows NT 6.1; rv:52.0) Gecko/20100101 Firefox/52.0)
  • The language setting (e.g. de-de)
  • Supported file types (e.g. text/html, application/xhtml+xml, application/xml;q=0.9,/;q=0.8)
  • The encoding
  • The setting of the do-not-track option
  • The setting of the JavaScript activation
  • The size of the inner display area of the browser software
  • The ability to reload fonts

A part of this data is stored on tetraeder’s servers for logging tetraeder’s Services. This data is stored in so-called log files and analysed for statistical purposes. The log files also serve to protect tetraeder’s servers from unauthorised access and manipulation, as well as deletion or entry of data. The log files will be deleted from tetraeder’s servers after 30 days.

Collection and processing of personal data and its purpose

Personal data is any information about your identity such as your name, your e-mail address, your IP address or your postal address in connection with your name.

IP addresses represent technical personal data. When you visit the tetraeder Service, the IP address is transmitted and processed. IP addresses are required to transmit data to you. Furthermore, tetraeder uses IP addresses to protect its own Services against possible unauthorised use and to generate statistics.

Other data that is processed, which is not personal data, includes information and settings of the browser used or the screen resolution of the device.

Use and transfer of personal data in general

A transmission of data to third parties does not take place, unless this is based on a contract, consent or tetraeder’s obligations in relation to the performance of service orders. Another basis for this would be the order by a court to disclose the data. Tetraeder’s affiliated companies pursuant to Section 15 of the German Stock Corporation Act (AktG) are not to be considered as third parties within the scope of this privacy statement.

Opting out of advertising

If you have agreed to receive communication via advertising, you always have the right to object to the further use of your data for advertising. To do this, please use the link provided in the respective e-mail or send an e-mail to datenschutz@tetraeder.com.

Data security and storage

tetraeder takes precautions to protect your personal data from loss, destruction, falsification, manipulation and unauthorised access. tetraeder complies with the data protection laws of the Federal Republic of Germany.

Transmission of data via the Internet

By using the Service provided here or by communicating with tetraeder via electronic contact forms, you agree to the non-encrypted transmission of all data. Due to the inherent structure and modus operati of the Internet, there may be intermediate steps contained in the transmission of data. The initiated data transmission is performed at your own risk, unless tetraeder offers you an encrypted transmission path. tetraeder will always try to offer this transmission path and use current technologies to secure the transmission of data in the best possible way.

Links to other websites

The web pages of this Service may contain cross references (so-called links) to other services within and outside of tetraeder. This privacy statement does not apply to these links. Please obtain information separately about the privacy statement of the respective links. When providing this cross-reference for the first time, tetraeder will try to check the Service for possible contents under civil or criminal law. However, tetraeder cannot constantly check these cross-referenced services for changes and therefore does not take responsibility for their content. The respective service provider is solely liable for illegal, incorrect or incomplete content and for damages resulting from the use or non-use of third party information.

Use of the Services by children

tetraeder strongly advises all parents and guardians to teach their children the safe and responsible handling of personal data on the Internet. Children should not transmit any personal data to tetraeder’s website without the consent of their parents or guardians. tetraeder will not knowingly collect personal data from children, use it in any way, or disclose it to third parties without authorisation. tetraeder gives parents the right to obtain information about personal data collected from their children, unless the children have full legal capacity. You can exercise this right through your right to information.

Cooperation with providers of server infrastructure

To ensure the availability of tetraeder Services, tetraeder cooperates with a provider for server infrastructure, Hetzner Online GmbH. Hetzner Online GmbH, based in Industriestr. 25, 91710, Gunzenhausen, Germany, has concluded a service agreement with tetraeder for the storage and processing of data from tetraeder’s business activities. The data is protected against loss, misuse and unauthorised access, transfer, modification or deletion. tetraeder logs access, collects access passwords and encrypts data, as long as this does not fundamentally affect tetraeder’s Services.

Your rights under the GDPR

As far as your personal data is processed by tetraeder, you are the data subject under the GDPR. The following rights arise from this for you:

Right to information

You are entitled to know whether and how tetraeder processes and uses your personal data. In addition, you may request information regarding the following:

  • For what purposes tetraeder processes the data
  • Which data is processed
  • To whom the data is disclosed
  • How long the data is stored
  • The existence of the right to have your personal data deleted or corrected
  • The existence of the right of appeal to a regulatory authority
  • Information about the origin of the data, if the personal data was not collected from you
  • The existence of automated decision making, including profiling, in accordance with Article 22 (1) and (4) GDPR and, in these cases, meaningful information on the logic involved and the scope, and intended impact of such processing on the data subjects

Right to correction

If your personal data is not correct, you have the right to ask tetraeder to correct this data.

Right to restrict processing

You may request the restriction of the processing of your personal data under the following circumstances:

  • If you dispute the accuracy of your personal data for a period of time that allows tetraeder to verify it
  • If the processing is not lawful and you do not request deletion, but only a restriction of use
  • If tetraeder no longer needs the respective data for processing purposes, but uses them for the assertion, exercise or defence of legal claims
  • If you have filed an objection to the processing (see right of objection below) but it is not yet clear whether tetraeder’s legitimate interests outweigh your interests

If the processing of your personal data is restricted, such data may be processed only with your consent or for the purpose of asserting, exercising or defending legal claims, protecting the rights of another individual or entity, or for reasons of major public interest of the European Union or a Member State.

Right to deletion (right to be forgotten)

If any of the following reasons apply to you, you have the right to request tetraeder to delete your personal data immediately:

  • The relevant data is no longer necessary for the purposes for which it was processed
  • You revoke your consent, on which the processing under the GDPR is based, or there is no legal basis for the processing of the data
  • There are no legitimate reasons of overriding importance for the processing of the data or you object to the processing of the data
  • Your personal data was processed unlawfully
  • The deletion of the data is a legal obligation under German law or to the law of the European Union
  • Your personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR

If your data has been published, the information about the deletion of your data must also be passed on to third parties involved. You also have the right to be informed of these bodies.

However, there are exceptional circumstances where the right to have personal data deleted does not apply. Circumstances that supersede this right are given when the data:

  • Serves to exercise the right to freedom of expression and information
  • Is needed to meet a legal obligation in the public interest or to exercise official authority conferred on tetraeder
  • Is in the public interest for the purposes of archiving, scientific or historical research, statistics or public health
  • Necessary for the assertion, exercise or defence of legal claims

Right to data portability

You can request personal data provided by you from tetraeder at any time. tetraeder must then transmit the data to you in a structured, standard and machine-readable format. You also have the right to transfer this data to another responsible person without tetraeder preventing you, as long as this procedure is consensual or based on a contract, and is carried out by means of automated processes.

To the extent technically feasible, you may request, in exercising your right to data portability, that tetraeder transfers personal data directly to another responsible person. Exercising this right does not affect the right to be forgotten. The right to data portability does not apply to data processing necessary for the performance of a task assigned to tetraeder, in the public interest or to exercise of official authority.

Right to object

You have the right to object at any time to the processing of personal data concerning you. tetraeder will no longer processes personal data unless compelling legitimate reasons apply that preclude your right to object. A further reason for refusing an objection may be the assertion, exercise or defence of legal claims.

If your personal data is used for direct marketing purposes, you have the right to object to this type of processing. This also applies to profiling, insofar as it is related to direct marketing. If you object to this use of your personal data, it will no longer be processed for these purposes.

Right to withdraw consent under data protection law

You have the right to withdraw your consent under data protection law at any time. The lawfulness of your data’s processing that has taken place up to the withdrawal remains unaffected.

Right to complain to a regulatory authority

As a data subject, you have the right to complain to a regulatory authority if you believe that the processing of your personal data violates the GDPR.

The contact details of the data protection officers in the federal states, the regulatory authorities for the non-public sector, for broadcasting, for churches, in Europe and elsewhere, and for the Virtual Data Protection Office can be found under the following link: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html.

Contact person for data protection

To assert your rights, please contact tetraeder.solar gmbh, Am Kai 22, 44263 Dortmund or e-mail datenschutz@tetraeder.com

If you have any further questions regarding the processing of your data or regarding data protection, please feel free to contact tetraeder’s data protection officer at any time at:

tetraeder.solar gmbh
Datenschutzbeauftragter
Am Kai 22
44263 Dortmund
Germany
datenschutzbeauftragter@tetraeder.com

If you have a request which should be made via an encrypted electronic contact, please use the public PGP key of the data protection officer: https://tet4.de/ymu . The expiry date of this public key is 14 Oct 2026.

Online data collection through associated services

Web analysis

A web analysis of the Service provided here will take place. This ensures the provision of tetraeder’s Service and prevents misuse of our services. During this process, the data and protocols of the web server are analysed and treated accordingly. This applies, in particular, to an extremely high rate of requests from an IP address and the respective blocking of Internet services that are not provided. tetraeder uses specially programmed tools and derives statistics for this purpose. The processing is based on the provision and safeguarding of the tetraeder Service (Art. 6 (1) sentence 1 lit. f GDPR).

Use of user memory

Due to the browser software and the Internet’s general modus operandi and implementation, data from the tetraeder Service will be stored on your system. This is generally referred to as cache memory and enables the rapid availability of certain data, especially image tiles for map depictions or larger image files. Please note that it is possible to deactivate this in the browser software. For further information please use the help function of your browser software.

The data stored on your system is still subject to the copyright of the respective owner. You are therefore not entitled to use, store or process the data commercially without the permission of tetraeder or any other respective author.

Use of short URLs

tetraeder uses its own service for short URLs (so-called URL shortener). This service is represented by the web address tet4.de. Links with this domain are subject to the same privacy statement as this Service provided here.

Use of JQuery

This Service uses the programming library jQuery der JS Foundation (https://js.foundation). This library is provided via the server infrastructure of the company JS Foundation. Loading the programming library for the tetraeder Service transmits the IP address to a server of JS Foundation. This is necessary to ensure the provision of the Service. For efficiency reasons, the programming library is cached by your browser software for a certain time. This means that you do not always transmit your IP address to the servers of JS Foundation.

To the extent possible under licensing law, tetraeder provides programming libraries via its own server infrastructure.

Use of Bootstrap

This Service uses the Bootstrap programming library by Bootstrap Core Team (https://getbootstrap.com, hereinafter referred to as “Bootstrap”). This library is provided through the Bootstrap server infrastructure. Loading the programming library for the tetraeder Service transmits the IP address to a Bootstrap server. This is necessary to ensure the provision of the Service. For efficiency reasons, the programming library is cached by your browser software for a certain time. This means that you do not always transmit your IP address to the Bootstrap server.

To the extent permitted under licensing law, tetraeder provides programming libraries via its own server infrastructure.

Use of OpenStreetMap

This tetraeder Service uses the open source mapping tool OpenStreetMap ("OSM") to display geodata. In order for the map to be displayed, your IP address is forwarded to OpenStreetMap. For information on how OpenStreetMap stores your data, please refer to OpenStreetMap’s privacy page (http://wiki.osmfoundation.org/wiki/Privacy_Policy) from the OpenStreetMap Foundation and from the Wiki (http://wiki.openstreetmap.org/wiki/Legal_FAQ)

Cookies

Cookies are small text files which can be stored on your end device by using web services. In the technical sense, cookies are data that is used to archive information for a limited amount of time.

Technical measures for cookies

Below, tetraeder provides a list of links to deactivate cookies in the most frequently used browsers. These are listed alphabetically.

  • Apple Safari
  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla Firefox

Session cookies

This Service uses so-called session cookies. These are similar in structure to cookies but only have a certain temporal validity from the last activity in the Service. We have set the validity to 8 hours. This time allows us to ensure that the servers of the Service are loaded evenly (load balance). The session cookie does not store any personal data and does not allow any conclusions to be drawn about user behaviour.

Google Analytics

This Service uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Analytics uses so-called cookies, text files that are stored on the users’ computers and enable the analysis of their use of the website. The information generated by the cookie about the user’s use of the website is usually transferred to a Google server in the USA and stored there.

However, in the event that IP anonymisation is enabled on this Service, the IP address of Google’s users within Member States of the European Union or in other countries, which are parties to the Agreement on the European Economic Area, will be shortened beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website.

On behalf of the operator of this Service, Google will use this information to analyse users’ use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use.

The IP address transmitted by your browser within Google Analytics is not merged with other data from Google. Users may object to the use of cookies by selecting the appropriate settings in their browser. However, please note that, if you do this, you may not be able to use the full functionality of this website. Furthermore, users can prevent the collection of data generated by the cookie and related to their use of the website (including their IP address) for Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on Google’s use of data for advertising purposes, as well as setting and objection options, can be found on Google’s websites: https://www.google.com/intl/de/policies/privacy/partners/ (“Google’s use of data when you use our partners’ websites or apps”), http://www.google.com/policies/technologies/ads (“Use of data for advertising purposes”), http://www.google.de/settings/ads (“Manage information that Google uses to show you advertising”) and http://www.google.com/ads/preferences/ (“Determine which advertising Google shows you”).

(This text was created using Google Analytics)

Google Fonts

This Service uses Google Fonts, a font collection by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Loading the font for tetraeder’s Service transmits the IP address to a Google server. This is necessary to ensure the provision of the Service. For efficiency reasons, the font is cached by your browser software for a certain time. This means that you do not always transmit your IP address to Google’s servers.

For more information on Google Fonts and its use, you can use the following link: https://developers.google.com/fonts/faq#what_does_using_the_google_fonts_api_mean_for_the_privacy_of_my_users

To the extent possible under licensing law, tetraeder provides fonts via its own server infrastructure.

Google Tag Manager

This Service uses Google Tag Manager, a tag management service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Tag Manager is a solution that allows marketers to manage website tags from one interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented by Google Tag Manager. Information about Google Tag Manager and data protection can be found at: https://www.google.de/tagmanager/faq.html and https://www.google.com/analytics/tag-manager/use-policy/

The use of the Google Tag Manager involves loading a programming library from the Google servers. Thereby your IP address is sent to Google servers. Only by transmitting the IP address is it possible to provide the programming library.

(This text was created with text from Google)

Use of Google Maps API

This Service by tetraeder uses the mapping tool Google Maps API to display geodata. In order for the map to be displayed, your IP address is forwarded to Google. You can find out how Google stores your data in Google’s privacy statement (https://www.google.com/intl/de/policies/privacy/).

Use of Google Maps map data

This Service by tetraeder uses map data from Google Maps of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). In order for corresponding data (e.g. aerial photos) to be displayed in the map depiction, your IP address is forwarded to Google. You can find out how Google stores your data in Google’s privacy statement (https://www.google.com/intl/de/policies/privacy/).

To the extent permitted by licensing law, tetraeder makes use of the option to store corresponding geodata from Google and to make it available on its own servers.

Specific notes in connection with the Service

Lead generator Solar (inter alia called Solar Quick Check or Solar Check)

General notes on the lead generator Solar

The lead generator Solar is a service for the simple determination of data for the first contact in connection with and later construction of a solar plant. The calculation and determination of the automatically provided data is based on data provided by public authorities (OpenData in Germany for certain federal states) or data provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). The data includes so-called laser scan data (elevation models from points during flights) and building surrounds (building boundaries). The corresponding performance data (installable power), area data (suitable roof area) and savings (maximum CO2 savings) are derived accordingly from the input data.

Location utilisation

This Service provides a way to access the location data of your end device. In this way, the mobile device shares a location with the Publisher using various technologies. The technologies used can be: location of the WLAN router, location via the Bluetooth interface and nearby receivers, location via triangulation of mobile phone masts or location via satellite positioning (GPS, GLONASS, Galileo). It is also possible that a combination of these technologies is used.

Your end device may prevent the transmission of the location. You can ask the manufacturer of your device for appropriate settings and measures.

Search function within the lead generator Solar

By using the search functions, data, usually an address or a postal code, is sent to tetraeder’s servers. This data can be personal data. Therefore, a connection between your IP address and the data entered can be established. This data will be deleted from tetraeder’s servers after 30 days.

Storage of the data

The data entered in lead generator Solar is stored separately from the log files and does not permit an allocation to the IP address. The data is stored in order to provide the Publisher with appropriate information and to establish contact with the user.

Overview of the stored data

The following table gives you an overview of the data stored. Metadata is stored alongside this data. This metadata is important for tetraeder for accounting purposes and the internal management of basic data.

Data type Sample content
Annual electricity consumption 20,000

Deletion of data

Data entered will be deleted by the Publisher after one (1) year. tetraeder will delete requests generated on tetraeder’s servers after two (2) years.

Overview of relevant changes to this data protection declaration

February 19, 2019: First publication of the data protection declaration
02.12.2024: The services "Google Tag Manager", "Google Maps API" and "Google Maps Map Data" have been added